Have a question about a product, wholesale order or an existing purchase? We’re here to help.
Send us a message using the form below or contact us by email. We typically reply within 1 business day.
PHONE:+8618737100165
EMAIL: service@gemjewlr.com
MON-FRI 09:00 - 19:00, SAT-SUN 10:00 - 14:00
FAQ
Do you offer wholesale pricing?
Yes. Eligible products include quantity-based wholesale pricing shown directly on the product page.
Can I mix colors or variations?
Where available, different colors, letters or other variations can be combined within the same product.
How much is shipping?
U.S. shipping is $7.99 per order, with free shipping on orders over $150.
Where can I find return information?
Please see our Returns & Exchanges page for current return and claim details.